Privacy Policy
This Privacy Policy explains how Eclipse Earn collects, uses, stores, and protects information in connection with your use of our website and platform. It is a general template and should be reviewed and adapted to reflect your actual data practices and applicable law before being relied upon.
Last updated: this document is a draft template provided for structural reference only and does not constitute legal advice or a statement of Eclipse Earn's actual current practices.
1. Introduction
Eclipse Earn ("we", "us", "our") provides an AI-driven decision intelligence platform for traders and investors. This policy describes the categories of information we may collect when you visit our website, create an account, request a demo, or otherwise interact with our services, and explains the purposes for which such information may be used, disclosed, and retained.
By accessing or using our website or platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the site and services.
2. Information We Collect
Information You Provide
Details submitted through contact or demo request forms, such as your name, email address, company name, and any message content you choose to share with us.
Account Information
Where applicable, information associated with registering for or accessing platform features, including login credentials and preference settings.
Technical & Usage Data
Information automatically collected when you browse our site, such as IP address, browser type, device identifiers, pages viewed, and referral source.
Cookies & Similar Technologies
Data collected via cookies or comparable technologies used to support site functionality, remember preferences, and analyse aggregate usage trends.
Communications
Records of correspondence between you and Eclipse Earn, including support requests, feedback, and related metadata.
Platform Interaction Data
Where you use platform features, information relating to configuration choices, model inputs, and interactions with our interfaces, to the extent applicable.
3. How We Use Information
We may use the information described above for purposes that include, without limitation:
| Purpose | Description |
|---|---|
| Service Delivery | To operate, maintain, and provide the features and functionality of our website and platform. |
| Communication | To respond to inquiries, process demo requests, and send administrative or service-related messages. |
| Improvement | To analyse usage patterns, diagnose technical issues, and inform ongoing refinement of our offering. |
| Security | To detect, investigate, and prevent fraudulent, unauthorised, or unlawful activity affecting our systems. |
| Legal Compliance | To comply with applicable legal obligations, regulatory requests, and enforceable governmental demands. |
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations to which we are subject.
5. Sharing of Information
We do not sell personal information. We may share information with the following categories of recipients, subject to appropriate safeguards:
- Service providers who support hosting, analytics, communications, or related infrastructure on our behalf.
- Professional advisors, including legal, financial, and compliance consultants, where necessary for their engagement.
- Regulatory, governmental, or judicial authorities where disclosure is required or permitted by applicable law.
- A successor entity in connection with a merger, acquisition, restructuring, or sale of business assets.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes outlined in this policy, including to satisfy any legal, accounting, or reporting obligations, after which it is deleted or anonymised in accordance with our internal practices.
7. Data Security
We seek to implement reasonable administrative, technical, and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Transfers
Information may be processed or stored in jurisdictions other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.
9. Your Rights
Depending on your jurisdiction, you may have rights with respect to your personal information, which may include the right to request access, correction, deletion, restriction of processing, or portability of your data, and the right to object to certain processing activities or withdraw consent previously given. Requests can be directed to us using the contact details provided on our Contact page, and we will respond in accordance with applicable law.
10. Cookies
Our website may use cookies and similar technologies to support core functionality, remember preferences, and understand aggregate usage patterns. You can typically control cookie preferences through your browser settings; disabling certain cookies may affect site functionality.
11. Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
12. Third-Party Links
Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "last updated" reference and will be effective as soon as it is accessible.
14. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.